The car dealer is one of the few remaining people in America that you still have to regularly haggle with. While salespeople and high-powered businessmen may love the challenge of negotiating a good deal, the average person usually finds the process stressful and exhausting. The uncertainty and doubt make the buying process more complicated than many people would care to deal with. However, with a few simple tips, you can turn this stressful process into an enjoyable experience.
One of the biggest mistakes that people make when haggling with a car dealer is to approach the situation like a battle. Any competent salesman knows that the only path to long-term success is to get on the same team as their customer. They don't want to sell you something you don't want. They want to help you find exactly what you need, so that you'll recommend them to your friends. Go in ready to work with them; assume they are honest until they make you feel otherwise. By starting from a place of trust, you will be able to cut through most of the typical sales nonsense, and get down to what really matters.
There are two major statistics that every salesman cares about, whether they're selling automobiles or kitchen knives: the close rate and average ticket. Both of these numbers affect their ranking within the company, annual rewards, and other rewards. In a sales field where every closed deal is a huge dollar amount, the close rate is far more important than the average ticket. Remember that the employee who's selling you this vehicle wants to make the sale more than anything else. He's not interested in squeezing a few extra dollars out of you to boost his commission; he wants to exceed his quota for the month so he can qualify for a reward or a vacation. If you go to a reliable dealership with a good rating online, you should feel comfortable that the company is giving you a fair, honest price.
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The easiest way to foster fear is through a lack of information. When you enter into a negotiation without doing the proper prep work, there is no way for you to know if the salesman is giving you all the facts. Know what kind of vehicle you want, as well as the exact specs, features, and upgrades that are available. You should also plan to visit more than one car dealer and compare prices. One of the easiest ways to create a frank conversation about price is to simply come out and say what you were offered at another location.
While many people wish that buying a car was as easy as shopping at the supermarket, the reality is that it is in your best interest to be able to negotiate. A savvy consumer coming into a negotiation with the right attitude will always come out ahead. Those that spend their entire buying process looking for cheaters will cheat themselves out of finding the kind of car dealer who wants to work for them, not against them.
Consumers tend to be wary of car dealers. The common consensus is that salesmen set out to deplete pocketbooks and offer disadvantageous prices to their customers. This assumption is far from the truth, however. Dealers expect and welcome their customers' negotiation, and they look forward to striking deals that allow both sides to prosper. The negotiation ball is in the consumer's court. It's up to the consumer to know ways to negotiate to find the best outcome possible. The following are three essential tactics to keep in mind when sealing the deal over a vehicle.